We ship worldwide! No matter where you are, you can enjoy our products delivered straight to your door.

Since we're based in Europe, delivery typically takes 5–10 business days within EU countries, and 6–12 business days for destinations outside of Europe, including the United States and Canada.

Shipping times depend on your location:

• European countries: 5–10 business days
• Outside Europe (including the US & Canada): 6–12 business days

Once your order is shipped, you'll receive a tracking number so you can follow your package every step of the way!

Yes! We offer free shipping on all orders over €30. Simply reach the minimum and we’ll cover the shipping for you.

Once your order is shipped, you will receive a confirmation email with a tracking link so you can follow your package in real-time. If you have any issues, feel free to contact us at info@pawfyworld.com.

No worries! If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo of the item and we’ll send you a replacement or issue a refund.

We process orders quickly, so if you need to cancel or change anything, please email us at info@pawfyworld.com within 12 hours of placing your order. We’ll do our best to accommodate you!

Each product page includes a size guide to help you choose the best fit for your pet — whether it’s a collar, leash, harness, or bed.
If you're still unsure or need personalized help, just send us an email at info@pawfyworld.com and we’ll be happy to guide you!

Absolutely! Pawfy is a European-based pet store committed to providing high-quality products and a smooth shopping experience.
We use secure payment gateways, provide order tracking, and offer responsive customer support at info@pawfyworld.com.
Your satisfaction — and your pet’s happiness — is our top priority!